Through the Eyes of Others
Over the last few days my family has been hosting a friend that we met many years ago when we traveled to a small Caribbean island. Our friend has never been to Canada before so I have enjoyed watching him experience our country; His excitement as he got his first glimpse of the Canadian Rockies, his desire to photograph chipmunks and his description of what it was like to attend his first live professional sporting event, the Labour Day Classic football game. To view these experiences through his eyes allows me to appreciate things that have become commonplace in my day to day.
As we continue our journey of service excellence at Bethany, we should all take some time to pause and try to see the world through the eyes of our residents and their families. Try to imagine how they are feeling and how our attitudes and actions make them feel. Did I take the time to make eye contact and smile? Did I pause to listen as they asked me a question? Did I leave them confident that I will address their concerns?
Today and every day I encourage you to see the world through the eyes of those we serve. If you take a moment you will have a better understanding of their world at Bethany!
As always I welcome your comments.
– Jennifer
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