NOTE : Deadline for enrolment has been extended to January 31, 2020
Alberta Health has mandated that all Health Care Aides (HCA) working for a publicly funded employer enrol in the Alberta HCA Directory.
The following are a list of Frequently Asked Questions (FAQs) to assist you in timely enrolment.
Who should I list as my supervisor?
You must put HR Services as the “Immediate Alberta Supervisor” and NOT your supervisor.Why does my application say“In Progress”?
“In Progress” means it is either: 1) currently being verified by HR Services or 2) HR Services has sent an email to your Bethany account with instructions on what you need to do to move forward with your application.
What does the HR Services team do to verify my enrolment?
HR Services verifies the certificate information on your Directory application against the certificate you provided upon hire. If you have more than one certificate, make sure to list what human resources has.
My application has been declined. What are some common errors? How can I make sure my application is accurate?
- Input the correct institution/school and graduation date
- If you hold multiple certificates, list the certificate you gave Bethany when you were hired. We may ask you for a copy of your certificate if we do not have one on file
- Ensure you submit under your legal name and not your common name
Who do I speak to if I have questions about my registration?
- Please contact info@albertahcadirectory.com
- Please contact HR Services at 403-210-4640 on:
- Tuesdays from 10:00am –12:00pm and
- Fridays from 2:00pm – 4:00pm
HCA Directory CONTACT INFO:
info@albertahcadirectory.com
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