In an effort to continue strengthening Bethany’s IT security posture and better protect data and assets from cyber threats and phishing attacks, the IT department will be enabling Multi-Factor Authentication (MFA) on your Office 365 accounts. MFA adds an additional layer of security to your account by requiring an additional piece of information along with your username and password. MFA technology usage is very widespread and is used by most online services like banks, social media services and online shopping retailers like Amazon.
Starting at 8 AM on February 24th, you will be required to enroll in MFA before gaining access to your Office 365 data. This change will take effect immediately and you will be unable to access your email, Teams, OneDrive or other Office applications until the enrollment process is completed.
During the enrollment process, you will be required to select 1 of the 2 available methods for MFA authentication:
- The Microsoft Authenticator app – You open an app on your smartphone, it shows you a dynamically created 6-digit number, which is unique to your phone
- SMS Text – a dynamically created 6-digit number will be texted to your mobile device, which is unique to your phone
The process should take about 3-5 minutes and needs to be completed before you start your workday.
Setup guides for both authentication methods are attached. Make sure to save the attached guides to your computer PRIOR to Wednesday as you wont have access to your email until after the MFA configuration process is done.
For more information on MFA, please click here
Thank you for your attention to this matter. Feel free to contact the helpdesk with any questions or concerns.
HelpDesk
Phone: 403-210-4646
Email: helpdesk@bethanyseniors.com
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