Author: austinj

  • Riverview Village Stampede BBQ

    Riverview Village hosted a Stampede BBQ on July 13. Government representatives, Board members, donors, staff, and tenants enjoyed good food, great weather, and live music.

  • BethanyU: Learn. Develop. Grow.

    Welcome to BethanyU! Learning begins now!

    We are pleased to announce that as of Tuesday, April 12th all employees will be able to access BethanyU, our new online learning management portal.  

    What is BethanyU?

    We are excited to launch BethanyU! BethanyU is a centralized learning portal/learning management system (LMS) which provides “U” with a customized learning experience. It allows for instructor-led training and delivers online learning through a combination of video and interactive multimedia such as: interactive knowledge checks, engaging images and quizzes. It contains both required and optional learning.

    BethanyU is an organization-wide initiative created in response to the COVID-19 pandemic. Together the Learning & Development, Clinical Education and IT teams developed the learning portal to deliver online education suited to your needs. Over 100 employees have already experienced BethanyU as part of their orientation and the feedback has been very positive!

    Inside BethanyU

    When you open BethanyU, under Courses – Enrolled you will see:

    • Introduction and How to Use BethanyU
    • Introduction to Certifications and Renewals

    And will have access to:

    • Required Certifications and Renewals courses (e.g. Choking, WHMIS, Introduction to LEADS)
    • The Online Learning Catalog with optional courses such as: Care Planning and Documentation, Medication Management, Psychological Health and Safety, How to View Your Pay Stub and much more.

    What are the Benefits of BethanyU?

    It’s customized! You will have access to education customized to your role and location. You can also track your progress and view the courses you have completed.

    It’s accessible! You can access BethanyU from a device of your choice – desktop, laptop, tablet or smartphone!

    Inside BethanyU

    When you open BethanyU, under Courses – Enrolled you will see:

    • Introduction and How to Use BethanyU
    • Introduction to Certifications and Renewals

    And will have access to:

    • Required Certifications and Renewals courses (e.g. Choking, WHMIS, Introduction to LEADS)
    • The Online Learning Catalog with optional courses such as: Care Planning and Documentation, Medication Management, Psychological Health and Safety, How to View Your Pay Stub and much more.

    The BethanyU Project Timeline

    Phase One – September 2021 Online orientation started being delivered through BethanyU.

    Phase Two – January 2022 Corporate employees, Care Service Managers (CSMs), Site Administrators and emerging leaders will receive access to BethanyU and complete their Certifications and Renewals courses.

    Phase Three – April 12, 2022 BethanyU will be open all employees for example: Health Care Aides, Licensed Practical Nurses and Registered Nurses.

    What’s Next for BethanyU?

    We will gradually be shifting away from assigned learning campaigns in PolicyTech and transitioning to BethanyU where you will be able to:

    • Enroll in optional courses of your choice
    • Complete required education and
    • View your education history

    We will also be continually expanding the Online Learning Catalog.

    We are very excited for “U” to start your learning journey!

    If you have any questions, please email BethanyU@bethanyseniors.com

  • The Workforce Central mobile app is getting a new name and logo!

    Beginning January 21, the Kronos Mobile app will now be called UKG Workforce Central. The app is used at Bethany so Employees can view their schedules, banks, and timecards from their smart phones. Kronos recently merged with Ultimate Payroll and have changed their name to UKG (Ultimate Kronos Group). With the name change, they will also be introducing a new logo on their products.

    Kronos Rebranding – Youtube

    Important Reminder: The app logo won’t change until after you have opened the app on your phone.

    The change to the mobile app is only the name and logo. There are no changes to functionality. With the Kronos Mobile app you can view your schedule, banks, and timecard.

    Do I need to do download the mobile app again? No, if you already have the app installed on your phone, you don’t need to do anything. The App name and logo will update automatically once you open the app on your phone.

    Do I enter the same User Name and Password? Yes – Continue to use your Bethany Network User Name and Password.

    What if I have never downloaded the app? The app can be downloaded, free of charge, from your phone’s app store at any time. Please contact the Help Desk for additional details.

     If you have any questions, please contact the IT Help Desk (helpdesk@bethanyseniors.com ) or (403) 210-4646.

     

  • Three easy steps to reply back to a shift offer by email

    Did you know you can reply back by email to let Scheduling know you are interested in picking up a Relief shift?

     

    Let’s Get Setup

    Add your email address to your ASC Contact preferences in the Automated Shift Call “ASC” Employee Portal .

     

    Three Easy Steps

    1. Click on the ‘Reply’ button
    2. Add ‘Y’ and the Reference Code (example: Y40217)
    3. Send the email
  • A Message from the Vice President, People and Culture

    Last week I had the privilege of meeting and interviewing many fantastic Bethany employees from across our sites who are interested in joining the Bethany Riverview team. I was happy to see the excitement from our employees at the possibility of bringing their energy, focus and motivation to Bethany Riverview. From these conversations, it is very clear that Bethany employees understand and live into our mission, vision and values every day, and daily work decisions are guided by our Standards for Service Excellence.

    Through these conversations, I observed a strong understanding that no matter what position we hold within Bethany, we all have a responsibility to lead and influence excellence in a manner appropriate with the strengths that we each bring. It is our responsibility to go above and beyond the tasks associated with our role, taking pride and having a sense of ownership, always going the extra mile, and being proactive and taking action where it is needed. Ensuring that we approach everything that we do with a positive attitude and treat everyone with respect is “who we are at Bethany”. We are all committed to being leaders and setting positive examples of teamwork and motivation, supporting each other when dealing with frustration and adversity in positive and constructive ways. We all pitch in and contribute any way we can, approaching everything we encounter with an attitude of “how can I help out”. I am proud to be part of the Bethany community and the People of Bethany.

    If you have any questions, or would simply like to share your ideas, please contact me directly at Lisa.Watson@Bethanyseniors.com.

    Kind regards,

    – Lisa

  • A Message from the Vice President, Chief Operating Officer

    As we enter into this year’s audit cycle, I thought it would be important to provide a refresher on the purpose of the audit process and a reminder on how important your contributions are to ensuring a successful audit. While there are different types of audits, the focus of my message is on the Continuing Care Heath Service Standards audits.

    In Alberta, the Ministry of Health is ultimately responsible for ensuring the delivery of quality publicly funded health care. One of the ways that this is done is through the application of the Continuing Care Health Service Standards (CCHSS). These standards are a legislated requirement and set the minimum requirement that Operators must comply with in the provision of Health Care. Our performance on how well Operators meet these standards is measured through an audit process lead by Alberta Health Services.

    At Bethany, we continually work on ensuring we are compliant with CCHS standards and do this through the Quality and Safety Committees at each site. All of the work that you do in completing checklists and internal audits help us to identify any quality and safety risks and opportunities and ensure continuous quality improvement remains a common goal. Your daily commitment to excellence in resident and family centered care is evident in how families and residents share their experiences with auditors.

    Alberta Health Services has recently made some changes to the way they conduct the CCHSS audits and Bethany had its first audit under this new structure on June 5 and 6 at Bethany Calgary. I am happy to say that the audit went very well and the process was very collaborative in nature. While there are some things we need to work on, we are doing many things well and in fact, are leaders in some areas. This is particularly true of organization wide initiatives such as Service Excellence, Resident and Family Councils and Gentle Persuasive Approach dementia care training for staff. The auditors were also impressed with our use of technology-based initiatives such as the Electronic Health Care Record and Point of Care, PolicyTech and the Momentum resident safety system.

    Please continue to bring your quality improvement ideas forward through your site Quality and Safety Committees; your suggestions are valuable. Thank you for your continued commitment to ensuring safe, high quality care for our residents.

    As always, I welcome any ideas or suggestions you may have. Please send them to me at nancy.hughes@bethanyseniors.com.

    Regards, Nancy

  • A Message from the Vice President, Finance

    As I write this, last Sunday was Father’s Day, June 17th. Like many of you, I had the pleasure of spending the day with my family. As my children get older, I find the celebration is less about the dad and more about the whole family.

    Unlike many modern days we celebrate, the origin of Father’s Day was the inspiration of one person who wanted to honor her dad. Sonora Smart-Dodd organized an event to honor the life of her father, William Smart, a Civil War veteran and who raised six children on his own after his wife died in childbirth.

    She was obviously very grateful for what her father did for her and her family. Taking a day to honor her father and what he had sacrificed was a very simple gesture, but something that probably meant a lot to her dad.
    Today’s parents lead such busy lives taking care of children, worrying about their futures and trying their best to be good role models. They do all of this while working at the same time. These competing pressures can limit the amount of quality time we can spend with our families. So when we do take the time to be together, it becomes important to cherish these special moments.

    I hope you were able to spend Father’s Day with your loved ones. For many Canadians, their mothers and fathers are probably far away. Thankfully modern technology has helped bring us all much closer together. Technology can never replace the satisfaction of being physically together, but it can at least allow us to express our gratitude and love to our Dads.

    I encourage any ideas, suggestions and any questions that you may have. Please feel free to send them to me at spencer.harmer@bethanyseniors.com.

    Take care,
    Spencer

  • 2018 Founders’ Bursary Awards

    The Founders’ Bursary Awards are awarded to the children of Bethany employees that recognize a student’s excellence in scholastic achievement, outstanding leadership, and a commitment to the community.

    Click on the link below for more information and an application form.

     Bethany Founders Bursary Award Forms

  • Job Postings for Bethany Riverview are Live!

    The time has finally arrived! Job postings for Bethany Riverview are live!

    Internal postings will be up from June 4, 2018 until June 14, 2018. After this date, postings will be made available to the general public.

    Link to Bethany Careers

    Here is how the hiring process will work:
    • All applications must include a current resume in order to be considered
    • Postings for HCAs/LPNs/RNs are grouped together by shift, FTE and program (Long Term Care or Complex Dementia Care). You only need to apply once in each program (LTC or CDC) for the largest FTE you want
    • If you are not able to get your 1st choice of FTE, you will still be considered for smaller FTE positions
    • We will call you for a brief prescreen chat and to confirm your shift preferences
    • Employees who meet the pre-screen requirements will be invited to attend an interview
    • Final hiring decisions will be made by the hiring team according to established guidelines
    • Offers for Bethany employees will be made by July 13, 2018. Those who were not successful with their applications will also be notified

    If you have any questions about the process, please feel free to contact us at AskBethanyRiverview@bethanyseniors.com

  • Bethany and CCHL Sign Three-Year Strategic Alliance

    New partnership agreement serves as an avenue to promote excellence in the health leadership field 

    Bethany Care Society has entered into a strategic alliance with the Canadian College of Health Leaders (CCHL) to increase the leadership capabilities of health care managers in Canada.

    Through this agreement, Bethany and the CCHL will work together to encourage managers in the health care field to obtain their Certified Health Executive (CHE) designation, the only certification program for Canadian health leaders. This program offers individual leaders several benefits including support for lifelong learning in health services leadership; assistance with career advancement; peer recognition and also serves as an essential career designation.

    “We are truly delighted to have signed this agreement with Bethany,” said Ray Racette, CHE, President and CEO of the CCHL. “Our partnership acknowledges that there is a commitment to ongoing professional development for health leaders at Bethany and recognizes how important it is for health leaders to become certified, and to earn the CHE designation.”

    For employers like Bethany, trained leaders gain enhanced knowledge to support the organization’s operations and have the ability to contribute to strategic growth. Employers also have the ability to use the CHE as an industry-wide benchmark when evaluating employee performance.

    “Bethany is proud and committed to the profession of leadership and management in the health services field, and recognizes the CHE designation as a preferred credential for its leadership team,” says Jennifer McCue, President and CEO of Bethany Care Society. “Our partnership with the CCHL supports our corporate commitment to promoting excellence at Bethany.”

    This collaboration will also allow for both organizations to better address the constantly evolving needs of health leaders and align themselves with the LEADS in a Caring Environment framework. This framework is a foundation for Canadian health leadership development and defines the knowledge, skills and attitudes a leader must have to positively contribute to the Canadian health care system.

    “As the CHE designation continues to gain ground as the preferred designation for health care leaders and is recognized as an industry-wide benchmark for evaluating employee performance, partnerships, such as this one with the Bethany Care Society, take a front seat in the ever changing health care field.  The value of investing in our leaders’ lifelong learning is essential and I am extremely pleased with the forming of this new alliance.” Says Sylvie Deliencourt, College Director, Certification, Leadership Development and Chapter Support.