As we endeavour to keep our residents safe and healthy, we also do so for our employees working in our corporate departments. As corporate employees return to the office, below are frequently asked questions (FAQs) that are the guidelines and protocols that MUST be followed.
Will my access card be activated when I return to the Corporate Office?
For corporate employees who will be returning, your card will be activated in advance of your return date. Your parking pass, if applicable, will also be reactivated.
How will I access the Corporate Office and Mikkelsen House?
You will gain access to/from Corporate Office and Mikkelsen House by:
- (a) Through the parkade entrance (entry off 28 Street S.E.) Use the southwest door stairwell to enter
(b) Through the front door (#100 by the Daycare entrance) using code 800415# - Employees based at Mikkelsen House are to self screen if possible by taking your temperature at home prior to work or go to reception area to get your temperature taken
IMPORTANT: Please ensure that you are wearing a mask from your car/public transit to your office or desk space.
There is currently no access through the care centre.
What is the screening process for entering the Corporate Office?
If you are entering through the parkade entrance, please self-screen if possible by taking your temperature at home and record on the screening form when you get to work. Drop your completed form at the Reception desk daily.
If this is not possible, please go to reception area to get your temperature taken. Screening will begin at 8:00 AM so unless you are self-screening with temp check you cannot enter the office before that time.
If you are arriving outside of these hours or need to leave the office and return during business hours, get re-screened at front reception.
What protocols are in place for working in the Corporate Office?
While you are working in your own office/cubicle you will not need to wear a mask.
Away from your office/cubicle you will be required to wear a mask and will need to social distance within the office.
If someone is visiting your office/cubicle, you and that person both need to wear a mask and you will need to maintain social distancing.
In meetings, you will need to wear a mask if social distancing cannot be maintained.
As we are in a non-clinical setting, it is okay to reuse your mask if it is not soiled or has become contaminated.
Note: Masks will be available if needed.
You will need to ensure your desktop is cleared at the end of each day to facilitate cleaning by Aramark. This includes all papers and personal belongings.
Where can I take my lunch?
The Bistro seating area will be open at 50% capacity for corporate employees to bring their own meals. Care staff will be using the area near the Simmons Family Assembly Room for their lunch breaks. Employees will be responsible for disposing of their own leftovers and dishes.
Lunchtime openings will be staggered for:
HR, Executive Support and Communications at 12:00 – 12:30 PM, and
DLT, Finance, IT and the Foundation at 12:45 – 1:15 PM
Wipes will be available for you to use.
Remember to wear your mask when finished eating and returning to your office/desk space.
Employees should bring their own cups, dishes, glassware and cutlery to the workplace, and take home each evening.
What is the capacity of the washrooms?
Only 2 people are allowed in each washroom at any given time.
What printer should I use in the Corporate Office?
Please use the copier closest to you.
Please use hand sanitizer before and after use at the multi printers and practice social distancing when waiting for the copier.
Is there a receptionist at the main desk?
Michelle Fulton and Marianne Smith will rotate weekly at front reception.
How do I send mail/packages to the sites?
Any mail or courier items can be left on the reception desk and Michelle/Marianne will arrange for it to go out.
Bethany sites delivery schedule:
- Monday – no mail distribution
- Tuesday – Bethany Calgary/Bethany Cochrane
- Wednesday – Bethany Calgary/Bethany Airdrie/Bethany Harvest Hills
- Thursday – Bethany Calgary/Bethany Cochrane as well as Bethany Didsbury/Bethany CollegeSide/Bethany Sylvan Lake
- Friday – Bethany Calgary/Bethany Airdrie/Bethany Harvest Hills
All mail to other sites goes out by 9:30 AM and all courier items for same day delivery for Calgary area need to go out by 1:00 PM.
How can I protect myself in the Corporate Office?
Maintain masking protocols.
Social Distancing – Continue to maintain physical distancing – that means keeping at least two metres/6 feet distance from others.
Hand Hygiene – Continue to wash your hands regularly with soap and water for at least 20 seconds, or clean hands with hand sanitizer – particularly before and after eating.
What if I’m feeling sick?
If you have cold-like symptoms, you should do the following:
- Call your medical provider or Health Link at 811
- Stay home – avoid close contact with others
- Practice hand hygiene (wash your hands often and thoroughly)
- Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands
What if I’ve travelled or I’m planning to travel?
Travelers outside of Canada are required to self-isolate for 14 days. If you’re planning to travel, even within Canada, please notify your Leader/Manager. Please consult the destination page on travel.gc.ca for the latest travel advice.
What if I’m unable or not ready to return to the Corporate Office?
If you feel you are unable or not ready to return to the Corporate Office, please get in touch with your manager and notify Jillian Palbom, Acting Director, Human Resources.
If I have any other questions, who can I ask?
Any questions, please do not hesitate to speak to your direct manager.