Category: News

  • A Message from the Vice President, Chief People Officer

    As I sit down at my computer to write this update, it is a gorgeous spring day outside – finally! Trees are budding, the grass is turning green, the sun is shining, and winter jackets have been removed and replaced by short sleeves. With the arrival of spring, I am excited to get outside and start playing in my garden. It looks so sad after a long and cold winter, but I get great joy seeing the resilient plants start to poke their heads out of the soil.

    Gardening can be a great way to enjoy the outdoors, get physically active, beautify the community and grow nutritious fruits and vegetables. If you are a beginner like me or an expert gardener, health and safety should always be a priority. I thought I would share a few tips to help keep you safe and healthy so that you can enjoy the beauty and bounty that gardening can bring.

    • Dress to protect—gear up to protect yourself from lawn and garden pests, harmful chemicals, sharp or motorized equipment, insects, and harmful rays of too much sun.
    • Wear safety goggles, sturdy shoes and long pants to prevent injury when using power tools and equipment.
    • Protect your hearing when using machinery. If you have to raise your voice to talk to someone who is an arm’s length away, the noise can be potentially harmful to your hearing.
    • Wear gloves to lower the risk for skin irritations, cuts and certain contaminants.
    • Use insect repellent and protect yourself from diseases caused by mosquitoes and ticks. Wear long-sleeved shirts, and pants tucked in your socks.
    • Lower your risk for sunburn and skin cancer. Wear long sleeves, wide-brimmed hats, sun shades, and sunscreen with sun protective factor (SPF) 15 or higher
    • Put Safety First—powered and unpowered tools and equipment can cause serious injury. Limit distractions, use chemicals and equipment properly and be aware of hazards to lower your risk for injury.
    • Follow instructions and warning labels on chemicals and lawn and garden equipment.
    • Make sure the equipment is working properly.
    • Sharpen tools carefully.
    • Keep harmful chemicals, tools, and equipment out of children’s reach.

    I am so excited to see what Mother Nature has in store for my garden this year, and what bulbs can survive the onslaught of our community bunnies. I look forward to my daily garden inspections and admiring the new growth on my plants and the blossoming of colours and fragrances as summer approaches. To all Bethany gardeners, I wish you a fabulous and safe gardening season.

    If you have any questions, or would simply like to share your ideas, please contact me directly at lisa.watson@bethanyseniors.com.

     

     

    Kind regards,

    – Lisa

  • Providing Time Off for Employees to Vote in the Provincial Election

    Provincial elections will be happening across Alberta on Tuesday, April 16, 2019.

    Advanced poll locations are available to all eligible electors and for the first time are providing a ‘Vote Anywhere’ service, whereby electors can receive the ballot for their electoral divisions, at any location.

    Information about the locations and their hours of operations can be found on Where to Vote cards mailed to electors, in local newspapers and on www.elections.ab.ca.

    In accordance with Section 132 of the Election Act, employees are allowed three consecutive hours for the purpose of casting their vote on Election Day. The following information and guidelines from Bethany’s Leaves of Absence (Unpaid) Policy apply to grant employees time off work during a provincial election:

    • An employee is entitled to three (3) consecutive hours during the period that the polls are open in which to vote in accordance with the Elections Acts.
    • In accordance with the Elections Acts, employees whose work day ends by 1600 hours need not be given time off from work to vote. Similarly, those employees working evening or night shifts will have time to vote prior to coming on duty
    • In the unlikely event that polling hours change to hours of operation that affect any employee shifts, schedules will be reviewed to ensure all employees have the necessary three hours available if they require and request it.

    Voter information centre hours are 8:15 am to 8:00 pm weekdays, 10:00 am to 4:00 pm weekends, and 8:00 am to 8:00 pm on Election Day.
    We encourage all eligible employees to exercise their right to vote and participate in this election. If you have any specific questions regarding time off for employees to vote, please contact me directly at jillian.palbom@bethanyseniors.com

     

    Kindly,
    Jillian Palbom
    Manager, Human Resources

  • A Message from the Vice President & Chief Operating Officer

    It’s All A Matter of Perspective

    In the words of Henry Ford: “If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own”.

    Over the last couple of weeks, I have encountered challenges in moving some organizational initiatives forward. I have been met with resistance and even disagreement and I have to say, it has not been entirely clear to me why this has occurred. The conclusion that I have come to is that “it’s all a matter of perspective”.

    The above quote encourages us to see things from a different perspective. By doing so, we can raise our own awareness and potentially find better solutions and ways of doing things. As individuals, we filter everything by our personal history, our beliefs, motivations and concepts that we hold true. That said, it is important that we understand that they are not necessarily true for other people. Our individual perspectives influence our behaviour, actions and attitudes. It has been said that the true value of another perspective lies within seeing more of a situation and therefore being able to make a better judgement for ourselves.

    I have come to learn that takes courage to see the perspective of others, to acknowledge it and potentially move forward in a different direction. I would also argue it requires discipline to approach situations this way. However, if we do so we may often find a better way to move forward.

    I would encourage you to think about this as you encounter challenges in your own lives. Try and understand where the other person is coming from. I would like to close with one of my favourite quotes from Wayne Dyer: “If you change the way you look at things, the things you look at change”.

    As always, I welcome any ideas or suggestions you may have. Please send them to me at nancy.hughes@bethanyseniors.com.

     

     

    Regards,
    — Nancy

  • Focus 2025

    April 11, 2019

    As we celebrate the 75th Anniversary of Bethany Care Society in 2020, we do so knowing that the pace of change experienced
    in our first 75 years is going to be exponential in the decades ahead.

    Almost every aspect of the world around us is changing at a rapid speed – advancements in health, medicine and technology; growing risks to our natural environment; and political, economic and social shifts that are reshaping the way we experience the world. And yet, the most basic human experience of living, aging and dying will remain common to all of us. Bethany’s role as a compassionate care provider is going to be more important than ever as the realities, needs and expectations of an aging population challenge us to think about, plan for and provide services differently.

    Our previous strategic plan, Vision 2020, saw the principles of Creating Caring Communities embedded throughout our entire organization. Acts of service excellence, large and small, were celebrated regularly across our Bethany communities. We expanded our use of technology to support quality care, improve safety and optimize our efficiency in order to make our biggest investments in direct service to people. Our staff and volunteers lived into our values every day and we committed to a comprehensive approach to leadership development at Bethany. Our multi-faithfulness work affirmed our commitment as a faith-based organization that values the traditions of all, knowing that we are made stronger by diversity.

    Together, we accomplished the biggest capital development in our history, Bethany Riverview, while maintaining service excellence in each of the communities we serve. Our ‘campus of care’ model began to take root, showing that it is possible to support people on the continuum of care in innovative, yet cost-effective, ways that value the human experience and give people access to the right care at the right time in the right place. We are excited about the opportunities we see to innovate and adapt our campus model in other Bethany communities.

    Through the collective work of our Board and leadership team, our new strategic plan has carefully considered the changing environment that we, and everyone else, are facing. We know that our work will require sharper focus than ever before in order to position Bethany for a sustainable future – one that will enable us to lead the transformation of Albertans aging well in community. That focus will lead us to make strategic choices to invest in what we are best at; to innovate by harnessing technology while remaining committed to care of mind, body and spirit; and to inspire the next generation of continuing care leaders.

    We are optimistic about the future of care and our place in it. We invite your partnership as we embark on this important next chapter for Bethany – FOCUS 2025.

    Jennifer McCue
    President & Chief Executive Officer

    Focus 2025

  • Resilience: Growing Stronger Through Change

    Like the tree whose branches bend and sway in a storm rather than crack under pressure, we have the power to remain flexible and strong amid life’s challenges… to be resilient! Resilience is a transformative lever for growth and learning. As Oprah Winfrey says, “you go with what you know until you know better…”

    Resilience is defined as the process of bouncing back and fully recovering in the face of change. Being resilient doesn’t mean a person won’t experience difficulty or stress. However, resilient individuals respond to stress in ways that help them not only recover, but grow and thrive.

    In our personal or work life, we can be facing an overwhelming amount of pressure – both good and bad. Our brain can become overloaded so it’s important to recognize you’re doing the best you can.

    “Resilience is actually an acquired skill.” says clinical psychologist Meg Jay. “It is being able to adapt and respond positively to situations that life throws at you.”

    Put on your “reality glasses”

    The first step in coping with a situation is to put on your “reality glasses.” Reality glasses, a concept developed by Dr. Stephen Williams, an organizational psychologist from the U.K., are the glasses you use to look at and understand what’s going on in your world. When you put on your reality glasses, you stop, step back, and ask yourself: “Am I seeing this as it really is?” “How big is this problem?” Or, “Have I got this out of proportion?”

    When you assess the situation, you may discover that the situation you are facing isn’t as serious as you had thought. Facing your problems with your reality glasses on helps you gain a sense of control. “You’ve moved into the driving seat,” says Dr. Williams. That’s the first step in growing stronger through change.

    Remember, responding positively to life’s situations and recognizing that we have a choice in how we handle challenges and change, helps us to grow stronger. Resiliency starts with each of us, we need to take an active role. The following seven things can be considered as ways to be more resilient in life. Incorporating any or all will help us to thrive and respond better to change and stress in our lives.

     

    NAOSH Mental Health Week Poster

     

    Lesley MacKinnon
    Manager, Safety & Disability Management
    Human Resources

  • A Message from the Acting Executive Director, Bethany Care Foundation

    The Music You Make

    I went to a chamber music concert on Friday night. I just learned about this kind of classical music a couple of years ago (what can I say…I’m more of a 70’s/80’s music fan!)

    Chamber music is a beautiful and precise musical style, usually played by a quartet playing two violins, a viola and a cello. It began hundreds of years ago – played in grand palaces and ornate homes to entertain the rich aristocrats who lived in them. Now it’s played in concert halls and is affordably priced so that anyone can enjoy it – students, working professionals, retirees and seniors.

    In a purpose-built space, the perfection of each instrument’s part in the musical piece can be heard as clearly as if the players were in your own living room. Each musical note layers flawlessly on the last one played. I’m always amazed at how the musicians remember all the notes without sheet music, and I love how they watch each other carefully as they play, to make sure their collective music creates the best possible sound.

    On Friday night as I listened (when I wasn’t nudging my husband who kept nodding off, that is), I found myself thinking about the power of music at Bethany and the meaning it brings to our residents. Whether that music comes from a caregiver singing to a resident, a children’s choir visiting one of our care centres or a therapist led sing-along, music has the power to bring people together in a special shared experience.

    Our work brings all of us together in a shared experience, too. If you think about it, Bethany is a bit like an orchestra. We all have our instruments and parts to play. And I’m always so grateful that others know their notes so well! Like a chamber music concert, our work is better and more meaningful when we play it together, each knowing our part and making sure our instruments and notes are in tune with the music others are playing.

    On that note, thanks for all you do – and have a great week!

     

    — Gail

  • Update Newsletter — March/April 2019 Issue

    Stay up-to-date on Bethany’s progress with our March/April newsletter! From our Alberta’s Top Employer Award to our Service Excellence nominees, you’ll find it here in the latest issue of Update. Click Here to view the PDF version.

  • 2019 Service Excellence Nominees and Finalists

    Nominations and Finalists Announced!
    The following is a compiled list of our 2019 nominees and finalists for the Service Excellence Awards Program.

    Board Of Trustee Mission Award
    Finalists
    Brian Way — Chaplain — Bethany Airdrie
    Kim Herder — Licensed Practical Nurse — Bethany Sylvan Lake

    Nominees
    Agatha Harun — Health Care Aide— Bethany Didsbury
    Ashley Thompson — Health Care Aide— Bethany Didsbury
    Carol Kelly — Care Services Manager — Bethany Riverview
    Connie Tuck — Licensed Practical Nurse — Bethany Sylvan Lake
    Dana Penner — Senior Director, Continuing Care & Volunteer Services — Bethany Corporate
    Darlene Lovell — Health Care Aide— Bethany Didsbury
    Elaine Lurcha — Health Care Aide— Bethany Sylvan Lake
    Evening Shift Health Care Aides & RN — Level 1 Garden — Bethany Riverview
    Jamie Jankus — Health Care Aide — Bethany Sylvan Lake
    Jason Michalczyk — Health Care Aide— Bethany Cochrane
    Kelly Berg — Health Care Aide — Bethany Didsbury
    Lakeshore Day Staff — Bethany Riverview
    Laurie Miller — Occupational Therapy Assistant — Bethany Calgary
    Lisa Beaucage — Licensed Practical Nurse — Bethany Didsbury
    Marissa Timbreza — Registered Nurse — Bethany Riverview
    MaryAnne Harder — Licensed Practical Nurse — Bethany Didsbury
    N1 Health Care Aide Day Team — (Ebony Burley, Cheyanne Wicks, Peggy Andrews, Agatha Harun, Florcefida Bacuyag, Kelly Berg, Ashley Thompson) — Bethany Didsbury
    Peggy Andrews — Health Care Aide— Bethany Didsbury
    Sandra Hinz — Recreation Coordinator — Bethany Harvest Hills
    Teresita Castillo — Health Care Aide— Bethany Calgary

     

    Service Excellence Award
    Finalists
    Kelly Berg — Health Care Aide— Bethany Didsbury
    Payton Andrews — Health Care Aide — Bethany Collegeside

    Nominees
    Amadea Schweighofer — Human Resources Assistant — Bethany Corporate
    Amandeep Sahota — Clinical Educator — Bethany Calgary/Bethany Harvest Hills
    Bernadette Perez-Oliva— Health Care Aide — Bethany Collegeside
    Bethany Harvest Hills Team
    Chantai Paris-Arsenault — Health Care Aide— Bethany Collegeside
    Dorothy Perry — House Aide — Bethany Sylvan Lake
    Elmer Reynante — Health Care Aide— Bethany Riverview
    Harvest Hills Team — Admin, Recreation, OT, Social Work, Pastoral, Diet, Pharmacy, Aramark Team, Maintenance, Care Staff & Physicians
    Heather Sutherland — Licensed Practical Nurse — Bethany Riverview
    Hilary Balderston — Clinical Educator — Bethany Riverview
    Jim Stewart — Registered Nurse — Bethany Sylvan Lake
    Jody Kostiuk — Health Care Aide — Bethany Sylvan Lake
    Karlee Husch — Human Resources Coordinator — Bethany Corporate
    Katharina Pustanyk — Licensed Practical Nurse — Bethany Harvest Hills
    Lakeshore Days — Bethany Riverview
    Lamia Khorfan — Licensed Practical Nurse — Bethany Riverview
    Leni Estandarte — Health Care Aide— Bethany Airdrie
    Level 1 — The Garden Neighborhood whole team; Nursing, Allied Health, Unit Clerk, Families — Bethany Riverview
    Marilou Maclid — Health Care Aide— Bethany Riverview
    Nadine Buchart — Site Manager — Bethany Harvest Hills
    Nadine Frederick — Licensed Practical Nurse — Bethany Sylvan Lake
    Natasha Forbes — Health Care Aide— Bethany Sylvan Lake
    Natasha Yu Wen’s Evening Group — Level 1 Gardens — Bethany Riverview
    Peggy Andrews — Health Care Aide — Bethany Didsbury
    Rocky Matamorosa — Recreational Therapy Assistant — Bethany Riverview
    Sandra Hinz — Recreation Coordinator — Bethany Harvest Hills
    Steven Friesen — Quality Practice Leader (Steven Friesen, Ann Warnock-Matheron, David Schulli, Katty Oishi, Ilona Fibich, Janice Strate, Marcella Campbell, Marie-Josee (MJ) Paquin, Sharon Kulbida) — Bethany Corporate
    Tabitha Miller — Health Care Aide— Bethany Sylvan Lake

     

    Engagement Excellence Award
    Finalists

    Jason Johnson — Recreation Supervisor — Bethany Cochrane
    Shauna Ciezki — Volunteer Services Coordinator — Bethany Harvest Hills

     

    Innovative Excellence Award
    Finalists
    Melissa Fenton — Health Care Aide — Bethany Cochrane
    Project Shift Team (Kronos) Julian Austin, Bryce Liesemer, Dawn Larche, Allison Woods, Lisa Schnurer, Theinmozhi (aka Tanya) Subramanian, Shereena Nazerali — Bethany Corporate

    Nominees
    Emily Thomson — Recreational Therapist — Bethany Riverview
    Jody Kostiuk — Health Care Aide — Bethany Sylvan Lake
    Julian Austin — Manager Business Solutions — Bethany Corporate
    Katharine Hayman — Chaplain — Bethany Riverview
    Lee Augustine — Maintenance Supervisor — Bethany Calgary
    Patricia Neden — Health Care Aide — Bethany Calgary
    Peter Czepuryk — Administrator — Bethany Riverview
    Shizuko Shirotori — Occupational Therapy Assistant — Bethany Cochrane

     

    Rising Star Award
    Finalists
    Brianne Cruickshank — Licensed Practical Nurse — Bethany Didsbury
    Jillian Palbom — Human Resources Manager — Bethany Corporate

    Nominees
    Ann Mathews — Registered Nurse — Bethany Riverview
    Byron Mason — Health Care Aide — Bethany Harvest Hills
    Chris Simon — Maintenance Worker — Bethany Calgary
    Corina Stevenson — Occupational Therapy Assistant — Bethany Sylvan Lake
    Hannah Edgecombe — Health Care Aide — Bethany Sylvan Lake
    Katie Koob — Registered Nurse — Bethany Sylvan Lake
    Marilou Paguibitan — Health Care Aide — Bethany Sylvan Lake
    Nuaan Bromley — Licensed Practical Nurse — Bethany Sylvan Lake
    Philip Koster — Maintenance Worker — Bethany Cochrane
    Sharra Martinez — Health Care Aide — Bethany Harvest Hills

     

    Leadership Award
    Finalists
    Joan Schwarze — Clinical Educator — Bethany Collegeside/Bethany Sylvan Lake
    Paula Buckley — Occupational Therapist — Bethany Calgary

    Nominees
    Carol Kelly — Care Services Manager — Bethany Riverview
    Cathryn Byrne — Registered Nurse — Bethany Calgary
    Deb Andersen — Site Manager — Bethany Sylvan Lake
    Elizabeth Chacko — Health Care Aide — Bethany Collegeside
    Karin Van Goudoever — Care Services Manager — Bethany Harvest Hills
    Lindiwe Nyamukondiwa — Registered Nurse — Bethany Riverview
    Lydia Pettinger — Registered Nurse — Bethany Sylvan Lake
    Marissa Timbreza — Registered Nurse — Bethany Riverview
    Monica Johnson — Care Services Manager — Bethany Cochrane
    Nadene Wickstrom — Care Services Manager — Bethany Calgary
    Nadine Smith-Payne — Executive Assistant to Vice President & Chief Operating Officer — Bethany Corporate
    Nancy Hughes — Vice President & Chief Operating Officer — Bethany Corporate
    Pennie Brennan — Clinical Educator — Bethany Didsbury
    Whitney Rines — Registered Nurse — Bethany Riverview

     

    Employee Mentor
    Finalists
    Dawn Larche — Manager, Learning and Development — Bethany Calgary
    Patti Lorenz — Care Services Manager — Bethany Calgary

    Nominees
    Cathy Enarson — Clinical Educator — Bethany Calgary
    Chantai Paris-Arsenault — Health Care Aide— Bethany Collegeside
    Frances Buchanan — Health Care Aide — Bethany Harvest Hills
    Gail Beam — Health Care Aide — Bethany Sylvan Lake
    Nadine Smith-Payne — Executive Assistant to Vice President & Chief Operating Officer — Bethany Corporate
    Walter Wong — Materiel Management — Bethany Corporate

     

    Thank you to everyone who nominated a fellow coworker and recognizing their hard work and commitment to creating caring communities at Bethany.

  • A Message from the Vice President, Chief Financial Officer (Interim)

    “Sometimes you can’t see yourself clearly until you see yourself through the eyes of others.” — Ellen DeGeneres

    Spring has arrived…and not a moment too soon! After a long cold winter, I welcome the warmth of the sun, the melting snow and tiny bits of green grass peeking through the brown.

    At Bethany, spring signals the end of our fiscal year and a time to look back at what has happened. Within all levels of the organization, we are completing our reviews and receiving assessments on our performance for the past year. While some of the comments will be positive and some will be constructive, there is often uneasiness felt on both sides, giving and receiving. One of the keys to success both personally and professionally, is to be receptive to feedback. So how do we receive feedback graciously and what should we do with it?

    Here are some suggestions:

    • Be approachable. Keep an open mind and emotions in check. We want to continue to receive feedback in order to help achieve one’s full potential. My mom often says that if she has stopped giving me feedback, I should be concerned because she has given up on me.
    • Seek understanding. If necessary, ask questions to get clarity on your evaluation. Request for specific examples and tips on how to improve.
    • Restate the points made to your supervisor and confirm that you have correctly interpreted their comments.
    • Reflect on the feedback. Take an honest look at yourself and consider if changes need to be made. This is often the most difficult and humbling part of the process.
    • Take action. Lay out steps to initiate change and follow through.

    “The past is to prove that no one is perfect and the future is to prove that everyone can change.” — A. Loan

    The new fiscal year signifies an opportunity for new beginnings and the use of feedback for improvement and growth. Thank you for taking the time to read this message and feel free to reach me with your comments or questions at Doreen.Lee@Bethanyseniors.com.

     

    — Doreen

  • We Are On The Move – IT Data Centre Move

    Bethany’s IT Data Centre will be moving April 6 and 7, 2019. During the move some critical IT Systems and Shared Drives will not be available.

    Shared Drives:

    • H
    • I
    • J

    IT Systems:

    • Email
    • Kronos and ASC Callouts
    • Momentum (Bethany Calgary and Bethany Riverview)

    Please ensure you back up and save a copy of your files on April 5, 2019.

    Any questions or comments, please contact the Help Desk:

    Email: HelpDesk@bethanydesniors.com

    Phone: 403.210.4646

    Please note the Help Desk will be operational April 6 and 7 from 8:00 am – 4:00 pm.

     

    IT Help Desk

     

    IT Data Move Poster web large