Bethany’s 2017 Annual General Meeting was hosted in the Link Auditorium at Bethany Calgary on Wednesday, June 21. The Annual General Meeting was a chance for Bethany to report on the activities of 2016/2017, and elect board members to the Bethany Care Society Board of Trustees. Please visit our website to view the 2017 Annual Report that showcases the various achievements Bethany has accomplished over the past year.
Category: News
-
A Message from the CMO
Looking back and also to the future
Canada Day celebrations marking 150 years of confederation this past weekend were cause for much celebration for many. It was an opportunity to look back at where we have been and ahead to where we wish to go. We were reminded that the history of our land and first peoples here is much older. We looked forward to an increasingly diverse and inclusive Canada that we might become by the time of 200 year celebrations in 50 years. At Bethany too, it is important to look back as we continue to look forward. Our mission to create caring communities grows out of a vision of people who were motivated to care for the vulnerable among them. They created a home where people could age well. A community of caring was supported by both staff and countless volunteers.
While the way in which care is delivered these seven decades later is more regulated and interconnected with our health care system, the reasons we care remain the same. People should have the opportunity to age well in a community that honours their dignity and values. Like the country we call home, our future will also be one of growing diversity and inclusion. We can look back, but we are also looking forward to better ways of providing for the needs of our residents, tenants, families, staff and volunteers. Thank you for the part you play in Creating Caring Communities at Bethany!
And I’d love to hear your thoughts on what you appreciate from our past and what you hope for our future. Email me at daranne.harris@bethanyseniors.com.
Blessings,
– Daranne
-
Bethany Videos
Bethany has recently completed a project that has produced short videos showcasing employees from Bethany, explaining what it’s like to work at Bethany in various roles. We have also created a “Selfies with Seniors” video, featuring volunteers and residents. Please visit Bethany’s Youtube page to view, like and share our videos!
-
Seniors’ Week
Seniors’ Week in Alberta was held June 5 – 11 and was a chance to acknowledge the contributions that seniors make to our communities. Did you know that seniors outnumbered the amount of children in Canada in 2016? This is the greatest increase in the proportion of older people since Confederation, according to census data. Below is a list of summer activities that you can take part in with the important seniors in your life.
Source: CBC News
-
A Message from the COO
“Being Green- Environmentally Friendly Best Practices”
I recently had the privilege of attending the National Health Leadership Conference in Vancouver, B.C. It was a great opportunity to connect with health leaders and hear about exciting initiatives underway in health care across the country. I attended a particularly interesting session on “green” health care that was very informative and thought provoking. The speaker was from the Canadian Coalition for Green Health Care and talked about the work the Coalition does in helping health care facilities (and organizations) with the implementation of green health care best practices and to become better equipped to deal with the growing demands placed on health facilities to be environmentally responsible. The Coalition has been in place since 2000 and has had a significant impact on the greening of the Canadian health care landscape.
There are a number of areas that organizations need to focus on in terms of “green practices”:
- Sustainable Facilities – health care facilities are intensive users of energy and water which contributes to a large overall carbon footprint. It is important to think about strategies for reducing our carbon footprint and these conversations are occurring as we embark on construction of our new buildings.
- Water Conservation – health care facilities are large users of water. When we do not use water efficiently or productively, this drives up costs. As well, the cumulative demand for water results in competition for locally available water supplies and can threaten aquatic ecosystems.
- Environmentally Preferable Purchasing – What products we purchase and how we purchase them can impact the environment. When we adopt environmentally preferable purchasing we purchase goods and services whose environmental impacts have been analyzed and determined to be less harmful to the environment. We currently undertake a number of product trials and this is one aspect that we look at.
These are just a few of the areas that require focus – there are others such as waste management and healthy and sustainable foods; these too, are areas where we need to think about “green” practices.
Perhaps the most important message of the presentation was that both leaders and staff within an organization need to be committed to this concept. This commitment is essential if we are to achieve environmental improvement and sustainability within the health sector. At Bethany we are already doing a number of things to support the environment but we need to support each other to do more. I would encourage you to bring forward any ideas or thoughts you have about this; it is so important on our journey to implement and integrate environmentally responsible practices into the delivery of care.
Regards,
– Nancy
-
Vertical Ascent
On June 6, Jennifer McCue, President and CEO of Bethany fulfilled a personal goal while also raising awareness for the important role caregivers provide to those living with various forms of dementia. Jennifer took part in a “Vertical Ascent” climbing a seven-story crane on the construction site of Bethany Riverview, a specialized dementia care centre.
Jennifer had a goal of climbing a construction crane and also wanted to raise awareness and funds for Bethany Riverview. Jennifer climbed the crane with spectators including staff, donors and construction workers watching from around the building. Jennifer climbed up the crane quickly, and once at the top, she was allowed to operate the crane! Following the climb down, there was a barbecue sponsored by Aramark for spectators to enjoy.
Thanks to all of the pledges from staff members, donors and sponsors, Bethany was able to raise over $10,000 for Bethany Care Foundation’s Capital Campaign in support of our newest care centre. The event was a great success. Thanks to our sponsors from Stuart Olson Construction, Aramark, Foothills Creamery and the Bethany Care Foundation for planning and coordinating the event.
-
Bethany Calgary Hosts Fundraiser
On June 7, Bethany Calgary hosted a bake sale and “pie in the face” fundraiser to help raise money for the Vertical Ascent, contributing to Bethany Riverview. Staff got involved in the event and had a great time donating money to the cause. Thank you to Bethany Calgary for getting involved in the Vertical Ascent and the Bethany Riverview Capital Campaign in an innovative and fun way.
-
Board Engagement Dinner
Bethany’s annual Board Engagement Dinner took place on May 25 at Bethany Calgary and was a great success for both the Board, staff members and Aramark. The event was an opportunity for Board members and staff members from each site to engage with each other and celebrate service excellence at Bethany. The theme of the evening was celebrating innovation and excellence in food service with our partner, Aramark. Our path to excellence in food service has taken creativity, hard work and listening to the resident’s needs.
At the Board Engagement Dinner, guests had the opportunity to visit four “innovation stations” to see first-hand how Bethany and Aramark help create caring communities. The first station had a customer and resident focus, showcasing flexible breakfast times and finger food. The second station was a health and wellness stop, where guests could experience different textures and pureed foods. The third station was a plating station that showcased how we present foods in a pleasant, appetizing way. The final station was focused on technology and showcased Bethany’s new “rational oven”, a German-made appliance that can bake, roast, broil, steam, grill, fry, dehydrate, poach and reheat food. The appliance provides the ability to prepare foods in a variety of different ways to appeal to residents.
The event was also a chance to thank and show appreciation for our food service partner, Aramark. We are thankful for Aramark’s help and commitment to Bethany with helping us implement improvements to our food services program. Thank you to everyone at Bethany who has contributed to implementing new food service programs, together we have been able to contribute to service excellence for our residents in a very significant way.
-
Project Shift Update
For the last 6 months the Project Shift team have been designing and building a new electronic and paperless scheduling and timekeeping system known as Kronos Workforce Central. This summer the project team will begin testing the system.
The new system will begin to be rolled out this fall. A pilot will begin at the Corporate Services building in October, followed by Bethany CollegeSide and Sylvan Lake soon after. Our plan is to have all the Care Centre’s transitioned to the new system by the spring of 2018.
What does this mean for you?
- All employees will be able to submit time off requests electronically and are able to access bank time information from their phone or any computer
- Every two weeks corporate staff will review and approve their own electronic time cards
- Instead of signing a paper attendance flow sheet each day, hourly employees will confirm their attendance via a Kronos InTouch device
- Hourly employees will be able to access their work schedule from their phone or any computer
- Based upon preferences, we will be able to contact hourly employees for relief shift opportunities by phone, email, or text
Our current scheduling and timekeeping system (ESP) was first introduced to Bethany over 20 years ago. With a new tool it will help us:
- Provide employees with real-time access to schedule and bank information
- Provide managers with real-time access to review and approve overtime and employee time off requests
- Reduce or eliminate paper scheduling processes
- Schedule employees more efficiently, while continuing our commitment to pay employees accurately
- Offer new ways for employees and schedulers to communicate about available work opportunities
Next steps
- We will keep you up to date about the rollout across Bethany
- Training will be provided to all staff to understand all changes and learn how to use the technology
- Email shift@bethanyseniors.com about any questions you may have about Project Shift
- Give us constructive feedback about what we can do to make the transition easier for you
Thank you for helping us make this important organizational transformation!
– Nancy Hughes, Vice President & Chief Operating Officer,
Lisa Watson, Vice President, People & Culture -
A Message from the VP, People and Culture
I had the privilege of attending Calgary Orientation this week in which we welcomed new employees to the Bethany family. Meeting our employees and hearing their stories and reasons for joining Bethany is always energizing and rewarding. Bethany has a very strong reputation in our industry for providing excellent care and services to our residents, tenants and families. Our mission of Creating Caring Communities, being recognized as a Top Employer 10 years in a row this year, and creating a culture of service excellence provides us with a competitive advantage in attracting and retaining top talent to the organization. We have an amazing workforce, rich in diversity of culture and experiences, all coming to Bethany for the common purpose of serving others. It is not an accident that so many of our employees have been at Bethany for 15+ years!
Our new employees at Orientation were given a “sneak peek” of our Bethany videos in which Bethany employees tell their stories about working at Bethany. The passion for serving others is very evident from each of our “Bethany stars”, and their positive attitude and pride is contagious! The videos can be found on YouTube by searching “Working at Bethany”, or you can visit Bethany’s YouTube Channel here. Daranne Harris, our VP & Chief Mission Officer, talks about understanding how we can improve the experience for residents, families and each other. We all own the Bethany experience, and it’s up to each of us to shape and create it. I encourage each of you to watch the videos and to consider how you will shape and create your Bethany story.
– Lisa Watson, Vice President, People and Culture
